Showing posts with label Trainer's Notes. Show all posts
Showing posts with label Trainer's Notes. Show all posts

Saturday, January 7, 2017

L & D Series - Post 6: KNOWLEDGE, The 3rd of the 3 Areas for Improvement

Hi,
Let us look at the KNOWLEDGE, the 3rd aspect of the "Areas For Improvement" in this post.

What kind of knowledge and how much should you possess to be successful at what you do? First of all, the knowledge of the domain you are operating in. Then, the specific knowledge that enables you do your work with quality and meet the expectations of the organisation you are working for. It could be specific technical knowledge or the knowledge of the needs of the market or the knowledge of customers, knowledge of the products and services you are offering. 

While you may begin your career with the minimum basic knowledge, it should be your endeavour to improve it on a daily basis. You should be asking yourself at the end of everyday this question, "Have I improved my knowledge today? What have I learned today?" The information is now available at your fingertips. All that you need to have is the intent to learn and improve your knowledge.





To your continued success,
With love,
Siva

Friday, January 6, 2017

L & D Series - Post 5: SKILLS, The 2nd of the 3 Areas for Improvement,

Hi,
Let us look at the 2nd of the 3 areas for improvement, The SKILLS in this post.

Skills are the capacities that enable you to perform, capabilities that could help you excel at a job, traits that empower you to produce results, and qualities that generate outcomes of value. There are different skills for different jobs. One need not possess all the skills, but ought to possess the skills that are required by the job that one is handling. Hence, skills are work-specific. That is the most crucial point to be noted with reference to skill you possess. Is there an alignment and a match between the skills you possess and the skills your job demands from you? There is no point in possessing skills that could be of great value for one job, but not having the skills required by the job you are doing. Your skill sets must be in line with those required by the job you do.

Hence, it is important to identify in the first place what are the skills you are required to possess to perform at your best in the profession you are pursuing. Then, you need to do a self analysis and take stock of your skill sets in order to identify the gaps in your skills sets that you need to fill in through proper training.

Then comes the question about types of skills and what they are. They can be broadly categorised into 1) Soft Skills and 2) Hard Skills. There are many other types of nomenclature used for categorising skills. But let us not get bogged down by the nomenclature. Here is the basic difference between the Soft Skills and Hard Skills. Hard skills are specific, teachable abilities that can be defined and measured, such as typing, writing, math, reading and the ability to use software programs. By contrast, soft skills are less tangible and harder to quantify, such as etiquette, getting along with others, listening and engaging in small talk. You can get more details with examples at the link given below:

http://www.investopedia.com/terms/h/hard-skills.asp

It is time for me to make an inventory of the skills I possess and prepare a list of the skills I would like to improve further for my career advancement as a trainer, speaker, and an author. I shall also explore the tools, techniques, and programs that would help me polish and sharpen my skills. How about you? Would you also like to do the same for yourself as an individual and also for the people working in your organisation as a responsible leader?



To your continued success,
With love,
Siva

Thursday, January 5, 2017

L & D Series - Post 4: ATTITUDE, The 1st of the 3 Areas for Improvement

Hi,
Let us look at the 1st of the 3 areas for improvement, The ATTITUDE in this post.

Every one has an attitude. You have it. I have it. Every animal has it. Even plants and the seeds have it. Yes. They too have it. But the question is about the "kind of attitude" we possess. That determines what we are and what we become in our life. It is so important that you can change your life by just changing your attitude.

Attitude is nothing but your thoughts. It is the way you think about yourself and your world. It is the manner in which you treat yourself and others. It is the way you see at things and situations and respond to them. It is all about your thoughts, your perceptions, and your responses. And it boils down ultimately to your choices. You have total control on it, and no one else is responsible to your attitude.

It is with your attitude that you attract everything into your life, good or bad, success or failure, joy or misery, friends or foes, prosperity or poverty. And you are attracting it all the time like a magnet. Beware of it! Choose your thoughts rightly. Think of good about others and also good things for you. Form your attitude for your success, peace, and happiness.

I decide today to develop a positive attitude and nurture it carefully as I move forward in pursuit of my goals and dreams. How about you? Take a look at your attitude today. And be conscious of it and nourish it carefully as you move forward.


To your continued success,
With love,
Siva

Wednesday, January 4, 2017

L & D Series - Post 3: Areas For Improvement Through Training

Hi,
Next comes the aspect of the "Areas For Improvement" in people that an organisation could develop through training.

What are the "Areas For Improvement" in people that an organisation could develop through training?

You can broadly categorise them into 3 areas:

1) Attitude
2) Skills
3) Knowledge


We shall explore each one of these 3 areas (ASK) in the forthcoming posts in the next few days.


To your continued success,
With love,
Siva

Monday, January 2, 2017

L & D Series - Post 1: TRAINING is the foundation for DEVELOPMENT

Hi,
Training for an organisations is like "wheels in motion." It moves it forward towards growth and success. Training equips and empowers people by developing in them right Attitude, Skills, and Knowledge (ASK). A trained person becomes an asset for the organisation while an untrained one forms a serious liability.

When was the last time you got trained and/or your organisation arranged a training program? It's time for a training.


Go, get trained, and get empowered. It will do a world of good to you and your organisation.




To your continued success,
With love,
Siva

Saturday, July 11, 2015

Trainer’s Notes for SUCCESS from Siva (30): The Heroines of Cambodia who helped the country move from famine to food sufficiency

In less than 15 years, a starving nation learned to feed itself. How? Cambodia suffered misery, violence, and poverty during the years of the Khmer Rouge and afterwards. Rice crop, which is the backbone of livelihoods of people there, was the worst affected during those years. With the request of the Cambodian Government and intervention of Dr MS Swaminathan-led IRRI, the Cambodia-IRRI-Australia-Project (CIAP) was established in the year 1986-87. That was the beginning of a relationship which went a long way in transforming the Cambodian rice economy. The adventurous journey of the CIAP team which played a key role in that transformation was beautifully depicted by its member 'Don Puckridge' in his book "The Burning of the Rice - A Cambodian Success story."

I have read this book recently and found it to be very interesting and a great resource to learn how the collaborative team effort of governments, aid agencies, NGOs, Researchers, Extension Staff, and Farmers could lead to a rice revolution in Cambodia. I would like to share with you the essence of this book by reproducing a few of the excerpts from this book and also highlighting the factors that possibly helped Cambodia bounce back from devastation to restoration to food sufficiency.

The book mentions a number of people who played a significant role and contributed to this phenomenal transformation of Cambodia. They are Harry Nesbitt, Glen Denning, Ram Chaudhary, Richard Lando, Margaret Jingco, Gary Jahn, Peter White, Joe Rickman, Ernie Nunn, Chan Phaloeun, Edwin Javier, Mayette Nadal, Chim Sarin, Socheata, and many many more people including Cambodian farmers. I would like to draw your attention to the 3 of the ladies who have been portrayed by the author as the symbol of the struggle, tenacity, and determination that were the hallmark of this whole amazing achievement. 
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The Heroines of Cambodia who helped the country move from famine to food sufficiency 
(Excerpts from the book "The Burning of the Rice by Don Puckridge)

Heroine 1 (Name unknown) 
That day we travelled only halfway to Kampong Chhnag before we had to turn back. A truck had broken through the wooden planks of a narrow bridge and blocked the way. While waiting in hope that the bridge would be cleared we walked out into the fields where I photographed a lone woman transplanting rice. Leng Tek Seng talked with her and we learned that she was a widow with three children whose father, mother and husband had been killed by Pol Pot's Khmer Rouge. She seemed to be a capable, cheerful woman and I thought how hard it was to be a widow in a harsh land.

She told us that there were 150 people in her krom Samaki, which was a solidarity group or a collective production unit. One hundred of them were female. Men did the ploughing and the women like her did all of the transplanting. On my next visit to the area I took one of the photographs to give to her, but when we showed it to the people in the same fields they all said they did not know the woman. Consequently the photo of her that graces the cover of this book is a tribute to an unknown woman, a representative of many heroines of Cambodia.

Heroine 2 (Name unknown):
The road to Kampong Chhnag was open next day, which allowed us to complete the journey and visit the site of our deep water rice trial. The young woman who had been assigned by the local agricultural office to conduct the experiment was a recent graduate from high school with no previous research experience. With just a few diagrams and translated verbal instructions she had efficiently established a trial designated to identify which of four different varieties of rice was the most productive.

The plots were precisely laid out with even rows of plants; each plot was labelled with the name of its rice variety and she had supervised construction of a fence of wooden poles. she was very attentive and carried a well organised notes of the experiment in a coloured folder. Her example indicated that with the right training the local agricultural officers would be a vital link in the search for food security in Cambodia. 

Heroine 3 (Ms Chan Phaloeun):
Like nearly everyone else in Cambodian Phaloeun had been forced to work in rice fields under the Khmer Rouge. Phaloeun returned to high school, graduated in 1980 when she was 22. She then worked for one year as a teacher before getting a scholarship to go to Russia. She said that in the year after the Khmer Rouge she had felt that her brain would not work any more, but in high school and Russia she found that she could succeed. Phaloeun worked in the CIAP project and contributed significantly and very bravely to the success of the Project. Later on she visited Australia on study tours, received training from IRRI, and attended a number of workshops. She went on to  become Head of the Farming Systems Section of Cambodian Agricultural Research and development Institute (CARDI). 
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While reading the book, I have recorded from it a number of factors that possibly contributed to Cambodia's successful transformation from a nation of starvation to self sufficiency in rice production to substantial rice exports. They are listed below:

1) It was an adventure to begin with, and people were not scared of the risks involved but excited about being a part of it.

2) Putting priorities on research was essential for success in agricultural development

3) The effort of experts was not to do the work but helping people to do it themselves. They learned quicker and better.

4) Farmers were fully involved by the researchers in their research program.

5) People were willing to sacrifice and accept tasks that were very risky (as demonstrated by many expatriates who went to work in the CIAP in Cambodia).  People took risks that involved the dangers of the highest order including the death.

6) IRRI's training of agriculture staff and technicians from Cambodia

7) Farmers needed to grow several different rice varieties to suit the quite different soil and water conditions, and they were developed and made available to them.

8) Training matters: All parties concerned had agreed that a well-equipped institute with trained staff would ensure the long term success of agricultural research.

9) Farmers adopted the new technologies the CIAP project developed and there was no turning back. 

10) Though they had passed through a period of intolerable stress, they were determined to succeed.

11) Women played a significant role in rice farming. 

12) People had an attitude of "It was a bad experience, but good because I learned to survive."

13) It was a tribute to the courage and persistence of many.

14) They could see and visualise how what they did would really make a difference.

15) The tough times made them stronger, to become more successful.

16) The team leader appreciated, "Every person would approach a problem in his or her own way."

17) The farmers took ownership.

18) Introduction of outside technologies without understanding the local farmer's context would be a recipe for a disaster. So, they considered him and involved him even in the research program.

19) When one farmer heard it, got the benefit of it, he in turn told his neighbour, an the word would spread.

20) Harry Nesbitt and his team of expatriates and Cambodians contributed to the extraordinary recovery in rice production. They needed a strong leader with foresight, dedication, determination and commitment, and they got one in Harry Nesbitt.

21) People gained a +ve attitude. Even from the bitter experiences!! And that helped them stay on the great adventure.
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These are just some of the factors. Don Puckridge made a brave effort in describing his own personal experiences while working with the people in the CIAP project over several years. It is a gripping tale that would make you curious to read if you are interested to read about rural life, agricultural transformation, especially with reference to rice research and farming. The book is published in Australia by Temple House Pty Ltd, T/A Sid Harta publishers, Hartwell, Victoria.
I welcome your comments, remarks, and opinions on this post. Please do post them in the comments options available below this post.
Wishing you continued success,
With love,
Siva
PS: Source of the info: The book, "The Burning of the Rice" written by Don Puckridge and published by Sid Harta Publishers
For more info, please visit the publishers' website http://sidharta.com/title/The_Burning_of_the_Rice

Sunday, April 6, 2014

Trainer’s Notes for SUCCESS from Siva (TNSS 29): Your Comeback is Certain, if you care to take a cue from "The World's Greatest Comebacks"

Hi,
I am pleased to come back to you through Trainer's Notes for Success from Siva (TNSS) again with a review of another good book, "The World's Greatest Comebacks" by Robert Schuller.

If you are faced with the choice of giving in or fighting back, had a bad year in business, lost your job or recovering from an illness or injury or even experiencing the daily ups and downs, this book will give you eight steps to begin and achieve your comeback. First, you will prepare by focusing on your individual situation and mapping out a strategy for success. Next, you will repair your attitude by learning to eliminate fear, guilt and negative feelings that may stand in your way. And finally, you will set a course to care by acquiring the attributes necessary for a successful comeback. 

Robert Schuller draws examples of true stories of comebacks from Bible, sports, entertainment, and business worlds. You will read about everyday heroes who saw their problems as opportunities and celebrated their situations! 

If you choose to recognize your setback as a springboard to your comeback by applying the 8-step process for a positive beginning in your life, you may like to continue to read further the notes given below. Here are the 8 steps in brief:

1. Believe in miracles and Expect them: A belief in miracles is essential to the comeback process. If you believe in miracles, they will happen in your life. You will see problems of illnesses or disappointments or even failed business turn around in a miraculous manner. Don't just hope for miracles; Expect them, despite the odds.

2. Prepare yourself for the miracle: The first thing to do in the process of a comeback is to recognize the burdens in life as the tools for a miracle. That may not be the usual way of thinking, but it is possible to use burdens as opportunities for miracles to occur. Prepare for a miracle, first mentally and expect it to happen to you in what you do. With that FAITH in miracle, 3 'A's happen: Attitude changes, Action begins, and Aptitude for a complete and permanent comeback develops.

3. Attitude: With your attitude of faith, there is assurance, and no doubt about it. You know it is going to happen. So, it leads to action.

4. Action: There are 3 courses of action: practical, emotional, and spiritual. There are can's and can'ts, and miracles happen to those who focus on can's and take their actions without bothering for the can'ts. The cant's become can's as you study the issue, break it down into elements, understand the ways and means, prepare solutions, and take action to find a different way. 

5. Aptitude: is your commitment in doing things for shaping a successful complete comeback. Stay committed for your comeback; and you would soon realize that the impossible becomes Himpossible.
    
6. Be sure to comeback the right way: For a complete comeback, you have to choose a proper course, and there are 3 steps in this process: Change, Arrange, and Exchange.
  1. Change: Turn around and change focus; obstacles would become opportunities, forego-its appear as go-for-its. What is most needed here is 'repentance' for the errors of the past, and be willing to open the eyes and change the direction.
  2. Arrange: Simplify, unclutter, and arrange things in order to allow miracles to happen. Pulling away from distractions and breaking free from old habits that sapped the energy and time are critical for miracles to happen. It boils down to choices-your choices, You decide your destiny, and miracles happen to you.
  3. Exchange: Give to receive. Exchange your gifts, shoulder someone's burdens, and very soon you can exchange your questions for answers. 
7. Factors holding you back from achieving miracles and What you can do to overcome them:
  1. Fear: Yes, you can overcome fear. Trace your fear, erase your fear, and allow God to grace your fear. How? If you fail, as we all do sometimes, life is not over. God takes failure, and he turns it into good. You can count on it.
  2. Guilt: Yes, you can overcome guilt. You can rewrite history. Maybe your comeback is hindered by guilt. You have made a mistake, and not you think, "I am not worthy of a comeback." Yet, a complete comeback is possible. Remember, people who have comeback capabilities are the ones who face their failures, accept their reality, and learn from their mistakes.
  3. Negative thinking. Yes, you can overcome negative thinking. Think of the word B-O-L-D and the 4 steps the letters might represent:
    1. Banish negative thinking
    2. Open your mind to God's dreams
    3. Look for ways to comeback
    4. Daily take steps in that direction
  4. Prayer: Prayer should be our first resource rather than our last resort.
8. Positive attitude for a positive comeback and How to acquire it:
  1. Wisdom: Ask for it. Wisdom begins with humility. It is wise, not weak, to admit that none of us has all the answers. We need help. Anyone who asks for wisdom with a humble attitude and humane heart will always receive it.
  2. Love: Go for it. Swap anger for love. So often the temptation is to hold a grudge, blame the person who caused a setback, or get bogged down with feelings of anger. You need to shake these negative emotions off and replace them with love. Rather than concentrate on the setback, you need to celebrate a comeback.
  3. Magnify: Consider magnifying your comeback by working for ways to make it grow so it will benefit many others.
  4. Celebrate: Celebrate your comebacks and move beyond them. Like any victory, a comeback usually is accompanies by a burst of energy. You feel good. A problem has been solved, and a new beginning stretches out in front of you. You are going in the right direction, and you have the momentum. Now, don't lay back, because success is never certain and not a place that we reach. It is a journey and a progressive realization of worthy goals. There will always be other setbacks, challenges, possibilities, and opportunities. Don't fear the future, take actions daily, and move toward the goal. A comeback will always follow each setback. "YOUR COMEBACK IS CERTAIN."
To your SUCCESS,
With love and regards,
Siva 
value4value@gmail.com 
 


Saturday, July 27, 2013

Trainer’s Notes for SUCCESS from Siva (TNSS 28): IMAGINATION: The What, Why, and How of it

Hi,
No wonder why Albert Einstein once said, "Imagination is more important than knowledge." It is the imaginative people and the innovative organizations that succeed more than the others. What is then imagination? How can one tap the power of imagination, a trait only possessed by the humans, and not by any other animals or any machines created by the man?

I have just read the book, 'IMAGINATION' by Dr. Harold Rugg, late Professor of Education at Columbia University, who spent years of research to answer one question that baffled him, "What is the nature of the act of imagination, and how a new idea is born?" He studied the autobiographies of several distinguished scientists, artists, authors, and personalities that  included many Nobel Prize winners. He studied several acts of human imagination that became miracles. During the process, he found that the modern man, though unleashed the power of imagination, did not actually know how he did it. So, he wanted to unearth this aspect of 'HOW' and presented his findings in his book. I would like to draw the essence of this crucially important aspect for the people at the present time from this book and share it with you through this week's TNSS.
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What is a Creative Act?
How is a poem made - a house, a bridge, a motor designed - a scientific hypothesis drawn? The creative process involves 4 stages:

Stage 1: A preparatory conscious period of confused struggle involving a focused effort to understand the problem in depth
Stage 2: A period of giving up and pushing the problem back or down into another compartment of the mind, requiring a patient wait
Stage 3: A sudden and unexpected flash of insight, that is required to be felt in order to capture it
Stage 4: A period of verification, critical testing, and reconstruction, taking advantage of the imaginative flash and building it further to solve the problem

The imagination flash can not be brought forth by sheer force or will. One must immerse himself deeply in the problem excluding all else for a long period of time. It could be days, weeks, months, or even years. Whether it is Newton's sudden flash about gravitation or Darwin's theory of evolution, or any other creative acts, all of them were invariably and inevitably preceded by the stage of dedicated effort, some suspense, and a patient wait. The flash will eventually occur. And when? No one knows. It might occur anytime, anywhere, suddenly, and unexpectedly. Only, the prepared grasp it, capture it, relate it, record it, and release it.

How to nurture and trigger imagination?
The conditions that favor the act of creativity are: 1) the quiet mind of relaxed concentration, 2) prolonged conscious preparation, 3) pertinent and ordered storage in the non-conscious mind, 4) a perceptive and alert observer, 5) the disciplinary effect of the form of the medium, and finally 6) the compelling and passionate drive.

Ways of releasing imagination?
Prof. Rugg also studied the ways of releasing the imagination and presented them in his book in detail with excellent examples. Those interested to learn more about this could read his book.
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We are all gifted with the power of imagination. However, we differ from each other in the way we tap this power, though we know our success in today's world very much depends on how 'innovative' we are in what we do. It is therefore important to appreciate the need to nurture the nature of creativity and create a culture both at home and office that encourages people to 'imagine' more and more. It would make a world of difference. JUST IMGINE.

To your greater SUCCESS,
With love and regards,
Siva


Wednesday, June 19, 2013

Trainer’s Notes for SUCCESS from Siva (TNSS 27): GREEN REVOLUTION in India: Do you know how it all began about 100 years before it actually happened?

Hi,
Who would dream that a boy playing in Iowa cornfields would save the lives of more than two billion people in Asia? This is the incredible story of Nobel laureate Norman Borlaug, a simple boy with a desire to feed the hungry – but Borlaug couldn’t have accomplished this without the help of Vice President Henry Wallace, who was influenced by inventor George Washington Carver, who in turn was rescued by farmer couple Moses and Susan Carver. Read further for more details on how it all happened...
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George W. Carver was born around 1864 in the United States. When he was just a few weeks old baby, he and his mother Mary were kidnapped by hooded raiders. A farming couple named Moses and Susan Carver rescued the orphaned boy from the kidnappers. Susan Carver thereafter raised the young boy as her own son. She taught him the basics of reading and writing and encouraged him to continue with his pursuits. George Carver attended school and later went to Iowa State Agriculture College where he received a bachelor’s degree in agriculture in 1894 and a master’s degree in 1896. He joined the Tuskegee Institute in Alabama in the same year where he worked as a teacher and also as a researcher for the next 50 years. George Carver went on to become a great agricultural scientist creating new markets for farmers with the discovery of up to 300 different uses of peanuts, sweet potatoes, pecans, and soybeans. His list of discoveries surpasses even that of Benjamin Franklin.

And while this is impressive by any count, his most important contribution to the world could be the time he spent with Henry Wallace. Carver instilled in a young Henry Wallace a love for plants and what they can do for humanity. Prior to becoming Truman’s Vice President, Wallace was the Secretary of Agriculture. As Vice President, Wallace used his power to create a station in Mexico whose sole purpose was to hybridize corn and wheat for arid climates, naming the young Norman Borlaug as its head. Under those auspices Borlaug developed the seeds that helped improve the crop yields substantially in India, Pakistan, and virtually many countries in every continent, saving billions of lives. The seeds of the Mexican Dwarf Wheat Varieties were imported into India and made available to the farmers under the stewardship of M. S. Swaminathan. Borlaug’s wheat varieties were accepted by the farmers in the states of Punjab, Haryana and UP with great zeal and planted them in large acreages which led to famed Green Revolution in India during 1960’s and also the further enhancement of wheat yields in the next 5 decades all across India.
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See, how the actions of simple farmers Susan and Moses Carver back in 1860’s had a monumental influence on the world in 1960’s and even today. Look at the link from Susan Carver to Norman Borlaug to Indian farmers over a period of about 150 years. But none of this was known when Susan Carver was frantically trying to find the kidnapped baby, or on the cold night when Moses Carver caught hold of the bag and rescued the baby.

The truth is that everything YOU do matters – what you did yesterday, what you do today, and what you will do tomorrow. Every choice you make, good or bad, can make a difference. New York Times bestselling author and speaker Andy Andrews chronicles this in his book, The Butterfly Effect, How Your Life Matters. “Everything you do matters,” he says. “Every move you make, every action you take … matters. Not just to you, or your family, or your business, or your hometown. Everything you do matters to all of us forever.” YOU matter. Your words, actions, and choices matter. Choose them wisely.

With love and regards,
Siva
value4value@gmail.com
Info sources: http://blog.commonflame.org/the-butterfly-effect/ & http://www.andyandrews.com/ms/the-boy-who/ & http://en.wikipedia.org/wiki/George_Washington_Carver
From Susan Carver in the US to Green Revolution in India
book cover

Saturday, May 11, 2013

Trainer's Notes for SUCCESS from Siva (TNSS 26): Selling Starts When the Customer Says 'NO'

Hi,
We have seen in the earlier TNSS(25) on ‘WHO DARES SELLS’ that everyone sells, and that selling is an inevitable part of our daily life. But when do we really sell? When does actually the selling start? Herewith sharing you through this week’s TNSS (26) the notes made from the best-selling book, “THE SELLING STARTS WHEN THE CUSTOMER SAYS NO” written by Richard S. Seelye and O. William Moody.

In sales, some people are always more successful than others. There are reasons why this is so and good selling has unique characteristics that must be mastered and applied consistently to achieve the status of a top performer. However good the product or service is, salesmen encounter objections and tough selling situations, and that is when they have to quell the doubts and clarify the benefits of buying to the customers. The authors Rich and Bill discuss in detail in this book on the factors and processes that help people sell and get what they want, especially in tough and negative situations. They are listed below briefly in today’s TNSS.
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1. Mental Toughness, especially when distractions and anxieties cause loss of focus. Whenever a problem is recognized or a negative situation is surfaced, it should be dealt with immediately – not later. Being resilient and self-energizing with a “can-do, will-do” attitude helps in dealing with the distractions and moving toward productive activities.

2. Ability to Respond, when prospect won’t listen and get defensive. Understanding prospect’s personality types (Dominant, Detached, and Relational types) and dealing with them according to their moody and personality helps.

3. Being a Power Communicator helps in dealing with customers who have a negative mind-set. This might require strong arguments and power communications to change. Right touch, confident handshakes, proper expressions, pleasant smiles, appropriate words, and attentive listening are all part of a power communication.

4. Right Sales Plan and Professional Sales Technique help in dealing with people that resist. Targeting people in high positions and the decision makers and Selling to them successfully means gaining new business. But, it requires not only a good sales plan but also sales people that are trained in Professional Sales Approach.

5. Becoming Special to the fickle buyers and ungrateful users

6. Presentation Skills – one-to-one as well as to the groups.

7. Skills of Negotiation, Accommodation, and Compromise help sales people in bringing about a match between what they have to offer and the needs of their buyers.
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So, the next time you hear a ‘NO’ when you are selling something to someone, remember that ‘NO’ as a natural part of the sales process, and that your time to sell actually starts with it. Those who have the ability to hear more number of times ‘NO’ and still persist to sell become more successful in getting what they want than those who stop selling when they hear a ‘NO’. In the modern world of busy times and self-centered schedules, the No’s you hear are actually the opportunities in disguise for you to sell and get more of what you want.

With love and regards,
Siva
value4value@gmail.com

Cover Page

Saturday, March 30, 2013

Trainer’s Notes for SUCCESS from Siva (TNSS 25): Who Dares Sells, and Who Sells Succeeds

Hi,
What do you think? Is selling good or bad? Are salesmen good or bad? Do you know that you too sell? Is there someone in this world who doesn’t sell? How important it is for one to sell to become successful in profession or even in LIFE? To find the answers, you must read the book, “WHO DARES SELLS - The Ultimate Guide To Selling Anything To Anyone” written by Patrick Ellis.

So good and powerful some of the messages in this book are that I thought I should reproduce them as such in today’s TNSS for your perusal. Given below are just a few of them……

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Everybody, everywhere, everyday is selling or buying products, services or ideas. Individuals, groups, companies and governments partake in this fundamental and most important function that can offer achievement, power, fame, fortune and success to those who excel in it. Non-achievement, powerlessness, mediocrity, poverty, despair and despondency lie at the other extreme for those who fail at it,

The infant crying for its mother’s attention is selling. A school child trying to avoid being reprimanded by the teacher for not doing his homework is selling. A candidate for employment or a job promotion is selling. A boy wooing a girl or a girl wooing a boy is selling. A politician canvassing for votes in a constituency or a government offering its policy to the country is selling. A musical entertainer or an orchestra is selling. The pastor in the pulpit is selling. A high-powered team attempting to negotiate a major contract for plant, machinery, or aircraft is selling. And so the list goes on. The end result will either be that the sender’s (seller’s) message is received and acted upon by the receiver (buyer) or it will fall on deaf ears, depending on how effectively the message is sent through the spoken word, written word or through non-verbal means. The result is Success or Failure, Win or Lose.

Look after yourself – you are the most important person that exists on this planet. This is your world. You’ve got to know where you are going and how to get there in the shortest possible time. But remember – the most important by-product of success while you are climbing or when you have made it to the top of the ladder, is your ability to help others come up. You can only do that from a position of strength – not weakness. Those who do that are the truly good people of this world.
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Going by Patrick’s wisdom, everyone in this world, including you and me, sells. Selling is inevitable for all, be that a Professor or a Student, a CEO or a Supervisor, a Scientist or a Secretary, a Government Official or a Voluntary Worker, Husband or a Wife, Father or a Son or a Daughter, and for that matter everybody and anybody. Those who are good at it live a better life. There is no need to feel shy to sell, for selling is indeed helping someone in need with a product or a service or an idea. And, why to fear to identify the right customers and extend them that helping hand? Getting rid of the ‘fear’ to sell will get you THE BEST in your life as well as that of others you care for. WHO DARES SELLS, and who sells succeeds, in LIFE too....

To your SALES SUCCESS,
With love and regards,
Siva
value4value@gmail.com
The Man Who DaresWDSWho Dares Sells_Song Lyrics

Saturday, March 23, 2013

Trainer’s Notes for SUCCESS from Siva (TNSS 24): EGOLESSNESS, the key to abundant JOY of LIFE

Hi,
It has been a hectic time of 2 months with quite a bit of travel and training that I truly missed writing and sharing the TNSS with you. I am glad to be back, and I started feeling the joy of writing and sharing again. Knowing my quest for learning more about Lord Jagannath and the Puri Rath Yatra festival, a dear friend of mine, Mr. Haresh Pradhan, gifted me with the book ‘Shri Purushottama Rahasya’ written by Baba Chaitanya Charan Das. I have been reading it and finding immense joy in learning so many secrets. I would like to share with you one of them today.
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In the era of truth (satya yuga), in the solar dynasty, there was a king whose name was Indradyumna. He was a ruler of the kingdom of Malava with the city of Avanti as its capital. He was truthful, well mannered, and lover of justice. He was a humble devotee of Lord Vishnu with a strong desire to see him. Having come to know that the Blue Mountain in Purushottama Kshetra (the present city of Puri in Orissa) in Utkala Kingdom as the most holy place where he could see the Lord with his own eyes, he went there only to find that the Lord had disappeared from the place and that it was all covered with golden sand. The king then decided to stay there thinking of the Lord and praying for his Darshan. One night, the king had a dream in which he saw the lord Vishnu and was extremely delighted. and his message, based on which he built a temple of about 1500 feet in height and installed the deity of Lord Vishnu in the form of Lord Jagannath, and also those of his brother Balabhadra, Sister Subhadra and Sudarshana made of wood from the celestial ‘daru’ tree.

The legend states that Lord Jagannath, pleased with the love and devotion of King Indradyumna, granted him special blessings and offered a boon that he could grant. The king asked, “O lord, let there be no descendent in my family so that no one out of ego will claim that ‘this temple belongs to us.’” He sought a place at the feet of the God. And the Lord said, “”This truth I tell you with affirmation, again and again: never will I leave this place, even if the temple is destroyed. even if in the future someone else builds a temple here, your reputation will remain untarnished.”

The deities of Lord Jagannath and others were brought out of the temple once a year and taken in a procession called ‘Rath Yatra (Chariot Festival)’ during which the king himself swept with a broom the chariot around the place where the Lord is seated. The same practice continues to happen every year even now.
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The above acts of the King asking for a boon that his family be issueless and performing the ritual of sweeping the chariot with a broom are clear examples of selflessness and egolessness to learn from. There is no distinction between upper and lower castes or classes on the campus of Shri Mandir (the Jagannath Temple) in Puri. Those without ego reach higher levels of achievement and obtain abundant joy in what they do.

With love and regards,
Siva



Wednesday, January 23, 2013

Trainer's Notes for SUCCESS from Siva (23): Power of ‘Bhakti-The Worship’ that outweighs power of every other thing

Hi,
I was watching on TV last Sunday an old Telugu movie ‘SriKrishna Tulabharam’. The movie is a classic masterpiece with a great message to learn from. When Satyabhama fails to regain Lord Krishna, whom she earlier donated to the sage Narada as a part of a vrata, even when all the treasure of gold she has could not outweigh HIM on the scale (tula), the sage emphasizes the power of Bhakti by saying the following lines:

Is there any wealth in this world that could fetch the God than the richness of Bhakti (bhakti-dhanam)?
Is there any power in this world that could tie the God than the strength of Bhakti (bhakti-balam)?
Is there any food in this world that could satiate the hunger of the God than the fruit of Bhakti (bhakti-phalam)?
is there any education in this world that gain the appreciation of the God than the study of Bhakti (bhakti-vidya)?
Is there any way that could take one to the abode of God than the path of Bhakti (bhakti-padham)?
Hence, only those with Bhakti can understand HIM, and not others.

Rukmini, the Principal wife and the queen of Lord Krishna,  comes and with a prayer to the Lord Krishna with all the humbleness and devotion to the Lord puts a single leaf of the sacred Tulasi plant which outweighs the Lord on the scale.
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What a beautiful message to learn from the whole episode! Any act, however small it is, when performed with devotion and bhakti gains so much of power that it could make even the seemingly impossible possible. Mahatma Gandhi is quoted, “Work is worship.” When a person treats his work as his worship to God, how nice would it be! Just as worship, work becomes not painful but blissful, not tiring but energizing, and not weakening but empowering. It becomes a source of joy, inspiration, and ultimate bliss. When you see your work as worship, it becomes a prayer that is performed with devotion and dedication, and that Bhakti-the worship gives you all the power you require to accomplish even the most difficult tasks.

People with bhakti are destined to succeed. Everyone has it inside. it only needs to be unleashed, experienced, and enjoyed.

With love and prayers,
Siva
value4value@gmail.com

Saturday, November 24, 2012

Trainer's Notes for SUCCESS from Siva (22): How to earn a place within the WINNER’S CIRCLE?

Hi,
Amway is an American multinational company, founded in 1959 by Jay Van Andel and Rich DeVos. It grew to be a multi-billion dollar global corporation with a turnover of more than US$ 11.0 billion and operations in more than 100 countries. It has more than 20000 employees and perhaps lakhs of ‘distributors’ who market and promote the Amway products through a special Amway Marketing System.
The celebrated author, Paul Charles Conn analyses and evaluates in his book “THE WINNER’S CIRCLE” the beliefs and values of the people who made it big in Amway. I shall summarise some of the SUCCESS Notes I made from this book here in this blog post.
Though today, we are in a world of teams, team work, and team spirit; at Amway, individual heroes are identified, held aloft for all to see. There are still winners, still champions, still heroes in the world of Amway. Amway still dares to draw a Winner’s Circle, to draw the line sharply and clearly, and to say to all winners: “Step aside. This place is for you. Not because of your name or title or station in life; not because of your colour of skin or social class. This place is for you because you earned it. You won it. You have made yourself a winner, and the Winner’s Circle is where you deserve to be.” Who are these winners? What do they have in them to become Winners? Read on....
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1) The WINNERS in Amway
They are relaxed and smiling. They are eager to mix and mingle. The make lots of money. No question about that. But, beyond the money, they genuinely care about the organization Amway they work for and also the other people they work within the Amway. They feel good about what is happening in their lives. And they feel good about themselves. It is a great combination: (1) They make money (2) They care about each other (3) They feel good about themselves.
2) The Amway Founders: Jay and Rich
Jay Van Andel and Rich DeVos were the Chairman and President of Amway, respectively. Great leaders who built the Amway! They not only owned and ran it but also made it. They designed it; put the pieces together, and breathed life into it. They built the company with these 4 ideas: (i) a belief in the supremacy of individual effort, (ii) confidence in free-enterprise, (iii) a high priority on financial independence, and (iv) an emphasis on sharing with other people.
These two men could have walked away from the pressure of leadership as they built the organization along very wealthy and sated, but instead chose to stay, to work, to lead, and to divert to the people the enormous rewards of their system. Each of them was extremely well-disciplined each was strongly committed to the other; each was supremely confident; each was ambitious to the hilt, not personally perhaps, but for the company and the Amway image. While Jay died in 2004 at the age of 80, Rich is now 86 years old. In 2012, Forbes magazine listed him as the 60th wealthiest person in the United States, and the 205th richest in the world, with an estimated net worth of USD$ 5 billion.
3) Amway: The Business Lessons
Amway is a business, like any other business. Amway clearly answers 3 questions that are fundamental to the success of any business: (i) can people make money in Amway? (ii) can people make a lot of money in Amway? (iii) can a lot of people make a lot of money? The answer is a big YES in Amway, and that is what made Amway as big a business as what it is today. The business is successful because it has people who don’t back off even thought they don’t make money initially as fast as they want. They are accustomed to the idea of working now and getting the rewards later. They believe in it. They stick with it. They pour themselves into it. They are willing to pay the price. And that really pays off. They eventually make a lot of money.
4) The rich get richer and the poor get poorer: NOT NECESSARILY!
People may say, “It takes money to make money.” And that may not be true anymore. You can hear a lot of rags-to-riches stories in Amway. People there are more concerned with what people did after joining the company than what they had done before or what they had been before. People are treated and Winners are identified based on their present performance and not on their background. People encourage each other and everyone, “You can do it.”
Work very had now, establish a pipeline of income for you, and keep reaping the profits into the future.
5) Momentum
How do you define momentum? A company has momentum when it keeps things better and better, and people are noticing it more and more. Amway is one company that has momentum. Once a company has momentum, it becomes easier to build the business. The business operates more smoothly with less hassle. Every day, in every way, things get better and better. The following are the two signs of vigorous momentum of an organization:
(i) a growing public visibility
(ii) a reputation for integrity: A company is only as good as its reputation for integrity. It must be built slowly over a period of years. It is the kind of things which comes with time, as a company proves itself to an inherently sceptical public.
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There is much more to read and learn from this book, “THE WINNER’S CIRCLE” by Paul Charles Conn. You might like to get a copy of it and read it.
I too had an opportunity to meet some of the Amway Winners. I noticed that they are all people with dreams and desires; they have the will to change things in their lives; they want to help others; and more importantly they are not quitters when the going gets tough especially in the initial phase of their endeavour. To be a winner and to earn a place in the winner’s circle, one must believe in what one is doing, love doing it, be willing to pay the price, and work with dedication and determination without giving up after any early setbacks. For that matter, everyone and anyone can be a winner, irrespective of the background or the past.
However, winning is not a sometime thing; you don’t win once in a while; you don’t do things right once in a while; you do the things right all the time; at least strive to do it right every time, and put in excellence in every effort.
To your outstanding SUCCESS,
With love and regards,
Siva
value4value@gmail.com
The Wiiners circle_Cover page
Image source: http://www.amazon.com/The-Winners-Circle-Hardback-1979/dp/B002BXWFJ8